ParsTasmim Web Hosting Managment System

WHMS is a Web Hosting Management System for the Windows Server family platform, developed with .Net platform facilities. Using WHMS one can automate tasks popular in managing a web hosting system.

WHMS is a web application available in both English and Persian languages and integrates tightly with billing subsystem.

• Web Hosting is done on the IIS web servers.
• Replication of IIS Web Servers is supported to provide a fault tolerant system.
• No limit exists on the type of DNS server used for hosted web sites.
• Supports SQL server databases for customers.

WHMS works on a three-tier user model:

Hosting Administrator: The owner and top-level manager of the hosting system.
Reseller: A reseller for the hosting service provided by the Hosting Administrator.
Customer: A customer of the reseller that makes and uses web sites in the hosting system.

WHMS is a permission-based system that allows granting permissions of viewing some information or performing some actions to one user and denying them to another one.

WHMS Featuers

User Management:

• 3 levels of users: Administrators, Resellers and Customers
• Add/Edit/Delete Reseller or Customer user accounts from WHMS control panel or through AMS (Account Management System) subsystem.
• Edit account profiles through AMS subsystem.
• Change account passwords.
• Grant specific permissions to user accounts or deny some.
• Suspend/Activate user accounts.
• Find a special user among others.

Plan Management:

Plans are groups of resources available in the system, which will be assigned to different users.

• 4 kinds of hosting plan:
• Base Reselling Plans: Plans defined by administrators to be assigned to resellers.
• Reselling Plans: Plans assigned to resellers, and customized for each of them.
• Customer Hosting Plans: Plans defined by resellers to be assigned to customers.
• Default Hosting Plans: Customer Hosting Plans that are most popular can be converted to default plans for further use of all other resellers.
• Add/Modify/Delete Plans, properties and resources.
• Ability to Disable a Reselling Plan, hence deactivating its reseller.
• Ability to renew expired reseller plans.
• Detailed Reports of Sold Plans, Popular Plans, Expired Plans and etc.
• Tight Integration with BMS (Billing Management System) to sell the plans
• Easy Plan management and easy interface.
• Finding a special plan among others.

Service Management

• Add/Edit/Delete Domains.
• Add/Edit/Delete Sub-Domains
• Add/Edit/Delete Virtual Directories
• Configure Advanced IIS Settings like Custom Errors, Host Headers, and Site Redirect.
• Set Default Documents
• Ability to disable a customer service, hence deactivating all of its web sites and databases.
• Ability to renew expired customer services.
• Find a service among others.

Trouble Ticket Management

Trouble Ticket system is a simple system to manage the communication between three levels of users available in the WHMS.

• Send a message from an administrator to his resellers.
• Send a message from a reseller to his administrator or customers.
• Send a message from a customer to his reseller.
• View a list of received messages and their details.
• View a list of sent messages and their details.
• Delete a received or sent message.
• Track tickets threads by building a tree of tickets specifying their order of send and receipt.
• Find a special ticket by its title.

Database Management

Site Management

• Web based interface for management of Files/Folders.
• Copy/Move/Delete/Rename Folders & Files
• Customers can upload files to their web space.
• Customers can Create Folder in their web space.
• User can create a backup of their Files/Folders by zipping them in their backup folder.
• View a list of backups created.
• Create/Delete/Restore a backup.
• Find a backup by its creation date.
• Create site contents by using wizard presented in the WHMS.
• Use the exact template proposed by the wizard or enter HTML tags to make a more professional web pages.
• Upload your sites logo or use the wizard’s logo.
• Submit/Remove a site to/from Search Engine service, which adds/removes the site’s URL to/from the Search Engine index.

Report Management

WHMS presents different kinds of reports, which are available to the 3 level users in the system according to their roles and permissions. This means that some reports are visible to some users and some are not or they are only partially visible.

• View list of events logged for the administrators.
• View activities of the visitors of different web sites that are hosted in the system, from which IP addresses they visit the site, when and how many Kbytes is transferred during this visit.
• View a list Domains in the system with the list of their sub domains and virtual directories and provide total number of each.
• View a list of plans defined and used in the system, filter them by their status, creation date or type.
• Find out which plans are most popular and are most used.
• View a list of users in the system, filter them by their username, plan name, service name, creation date or status.
• An administrator can find out how many resellers are defined by him and a reseller can figure out total number of his customers.
•   View how many bytes are used in user’s space and how much more space is available.
• There is also a Global System Report, which is visible to administrators only and includes:
• Total Number of Administrators in the system
• Total Number of Resellers in the system
• Total Number of Customers in the system
• Total Number of Web Sites Hosted
• Total Number of Customer Databases
• Total Space Used for Customer files
• A list of administrators in the system plus the count of their resellers and customers.
• A list of Resellers in the system plus the count of their customers.

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